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Multi Monitor Wallpaper

Matt Jones | August 10, 2006

I have had a hard time finding multimonitor wallpaper for my desktop at work, but no longer! Some of these are just amazing.

  • http://www.mandolux.com/
  • http://interfacelift.com/wallpaper/index.php
  • http://images.lunarpages.com/
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Summertime: Part 1

Matt Jones | August 8, 2006

August 21st is the deadline. The computers (and software, and countless other things) must be ready to use.

Summer time in our department is probably unlike anything a non-educational organization’s IT department must face. It’s a curse and a blessing. We get an opportunity to do large upgrades, taking down servers for multiple days if necessary. We must maintenance every computer (about 1500) to get it ready for the students to use over the next school year. Once the students come back, it’s prime time, the reason we even exist.

But why is that so hard? Read the rest of this entry »

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Bad Customer Service

Matt Jones | July 17, 2006

Shannon was just telling me about some bad customer service she has to put up with at work. It seems that:

  1. Her mouse doesn’t work, which causes mistakes.
  2. It takes 3 reboots to properly login, making her ‘late’ in the morning.

To me, these things are unacceptable. The “IT” staff have replaced the mouse a few times. These issues would never fly if I knew one of my customers (teachers) had these sorts of problems.

What’s worse? She’s complained to her boss about it any got yelled at with “there’s nothing I can do about it!” Awful. Stick up for your people, man.

Query: What kind of IT support do you receive at work?

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Welcome to My BLOG!

Matt Jones | July 16, 2006

I never thought I would be ‘blogging’ but here I am. I’m not sure what direction the content on this site will go, but I suppose nobody does initially. I hope to update it often with little tidbits instead of monster posts. Feel free to subscribe to it using the Entries RSS feed.

My idea is to combine the topics of Computing (What’s cool, What’s new), Information Technology (Stories from the life of a network admin), and Instructional Technology (Supporting teachers using technology in the classroom and helping our students get ahead)

If you want to know more about who I am, and what it is I actually do, check out the “About” link at the top.

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